OMNINET GmbH

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OMNINET GmbH

CERTIFIEDTOOL »

Manufacturer

OMNINET Software-, System- und Projektmanagementtechnik GmbH

Contact

OMNINET GmbH   

Dr.-Otto-Leich-Straße 3
90542 Eckental

P +49 - 9126 - 259 791 55

bma@omninet.de
www.omninet.de

Software solution

Name: OMNITRACKER
Certified version: 9.1
Number of certified processes:
13 in It service management (of 18 possible processes)
7 in Project management "PRINCE2" (of 7 possible processes)

Categories

This software was awarded in the categories "It service management (ITIL)" and "Project management (PRINCE2).

Certified processes (ITIL)

  • EVENT MANAGEMENT
  • INCIDENT MANAGEMENT
  • REQUEST FULFILLMENT
  • PROBLEM MANAGEMENT
  • ACCESS MANAGEMENT
  • CHANGE MANAGEMENT
  • SERVICE ASSET AND CONFIGURATION MANAGEMENT
  • RELEASE AND DEPLOYMENT MANAGEMENT
  • KNOWLEDGE MANAGEMENT
  • SERVICE CATALOGUE MANAGEMENT
  • SERVICE LEVEL MANAGEMENT
  • IT SERVICE CONTINUITY MANAGEMENT
  • SERVICE REPORTING

Certified processes (PRINCE2)

  • STARTING UP A PROJECT
  • INITIATING A PROJECT
  • DIRECTING A PROJECT
  • MANAGING A STAGE BOUNDARY
  • CONTROLLING A STAGE
  • MANAGING PRODUCT DDELIVERY
  • CLOSING A PROJECT