We congratulate USU AG in the context of the SERVIEW CERTIFIEDTOOL.
USU AG met the criteria again with its Valuemation 4.6 suite. It also met the criteria of the new non-IT categories. In addition, the suite was able to distinguish itself in the framework of the "Service and Configuration Model".
The software solution was certified in 5 service management categories and all their 18 processes. This means that USU's Valuemation 4.6 suite verifiably meets the demanding criteria in the categories of IT service management, facility service management, customer service management, HR service management and marketing service management.
Simultaneously, SERVIEW confirms USU that the Valuemation suite fully supports the "Service and Configuration Model" developed by SERVIEW. This model is a standardised approach to structuring service catalogue and configuration management systems and ensures that all data is constantly aligned, in order to guarantee overarching transparency concerning all data.
Peter Stanjeck, member of the management in the USU business unit Business Service Management, states: "We are proud of this acknowledgement and feel confident to continue our investments into a high degree of standardisation of our software solutions and into supporting ITIL® best practices. Many notable companies already use our Valuemation suite outside of IT. This is why the consistent ITIL® compliance of our software plays a crucial role in the automation of service processes in different service areas of a company."