Tool Evaluation & Guidance

Consulting » Tool Evaluation & Guidance

Tool Evaluation & Guidance

Consulting » Tool Evaluation & Guidance

Tool Evaluation & Guidance

Software solutions are important for the successful practical implementation of service management processes. The correct tool ensures that people can accept and apply the processes.

DETERMINING
THE SCOPE

We'll determine the scope and general set-up of the tool evaluation together with you. This gives you the necessary security to act.

DEFINING
THE REQUIREMENTS

Together with you, we'll define your individual requirements catalogue on the basis of recognised criteria (SERVIEW CERTIFIEDTOOL). This gives you a clear evaluation scheme for your selection.

SELECTION
GUIDANCE

We'll be by your side when it comes to selecting the right group of potential providers and lead you through the decision-making process. We'll evaluate the information we have retrieved and put it into the context of the individual goals and the strategy of your organisation.

STEERING
THE IMPLEMENTATION

We'll steer the implementation of the software solution on your behalf. This is how we make sure that the tool is applicable as planned for you.

SERVIEW
CERTIFIEDTOOL®

We developed the seal of approval for ITIL and PRINCE2 compliant software solutions back in 2003, Tin order to enable you to instantly distinguish very good software solutions from those that are not so good. You'll find more information here.